Hyundai Commences Customer Centric

Hyundai Motor India Ltd. (HMIL), the country’s second largest car manufacturer and the number one car exporter since inception, keeping up its commitment to provide the best of services to customers, today announced the 25th Edition of the nationwide ‘Free Car Care Clinic'. The customer connect program will be held from Dec 19 - 25, 2017 across over 1,300 service points across the country.


Speaking on the initiative, Mr. YK Koo, MD & CEO, Hyundai Motor India Ltd. said, “Being a Customer Centric and a Caring Brand, Hyundai has always laid a strong emphasis on unique service initiatives. These efforts have made us achieve Number 1 Rank in JD Power 2017 India Customer Service Index (Mass Market) study with a score of 923 making a strong “Service Brand Image” within customers. The 25th Free Car Care Clinic is a step further to make Hyundai ownership a delightful experience.


To deliver customer delight and truly exceptional service quality, the ‘Free Car Care Clinic’ will offer benefits as per the vehicle age to cater to the requirements of different customers along with the  90point car check-up with examination of the engine, transmission, electrical system, under-body, AC, exterior, etc, Up to 10% discount on Mechanical parts, 20% discount on labour (for >2 years old vehicles), Up to 25% discount on extended warranty for Creta and up to 20% discount on VAS products.

Earlier this year, ‘Free Car Care Clinic’ was announced in March during which more than 3 lac customers across the country availed the benefits. With ‘Free Car Care Clinic’ it is a nationwide effort to focus consumers’ attention and educate them on the importance of proper vehicle care, maintenance and the use of genuine parts from Hyundai authorized service centers.

Watch the video featuring Hyundai Corporate Brand Ambassador Mr. Shah Rukh Khan talking about the benefits of a Free Car Care Clinic:


About HMIL


Hyundai Motor India Limited (HMIL) is a wholly owned subsidiary of Hyundai Motor Company (HMC). HMIL is the second largest car manufacturer and the number one car exporter since inception in India. It currently has nine car models across segments – EON, GRAND i10, ELITE i20, ACTIVE i20, XCENT, VERNA, ELANTRA, CRETA & TUCSON. HMIL’s fully integrated state-of-the-art manufacturing plant near Chennai boasts advanced production, quality and testing capabilities.


HMIL forms a critical part of HMC’s global export hub. It currently exports to around 87 countries across Africa, Middle East, Latin America, Australia and Asia Pacific. To support its growth and expansion plans, HMIL currently has 490 dealers and more than 1,300 service points across India. In its commitment to provide customers with cutting-edge global technology, Hyundai has a modern multi-million dollar R&D facility in Hyderabad. The R&D centre endeavours to be a center of excellence in automobile engineering.

Jan 02, 2018
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